ONLINE REPUTATION MANAGEMENT
The success or failure of brands and businesses is largely based on their reputation online in this digital age. The internet and social media has made it so convenient for customers to leave comments and reviews online. This is why an important part of your marketing effort has to be handling and managing customer reviews and comments online and responding to them in the right, tactful way. Thankfully, Ace Logic is here to help you with this daunting task. Here’s what we do for you:
- We conduct customer feedback campaigns where we actively urge customers to leave comments and reviews on your social pages. Our team will put a strategy in place to continually engage customers in giving feedback and keeping your social presence active and alive.
- We establish how likely your customers are to recommend your products or services to their networks and friends. This understanding is an important part of the reputation of your business and gives you a target for improvement.
- We actively monitor your brand name mentions online so that we can promptly respond to queries, comments, feedback and concerns from your customers. The promptness with which you handle online feedback is very important and we can help ensure the ball isn’t dropped.
- We also come up with spur of the moment strategy on how to deal with disgruntled customers, negative feedback or anything that might harm your reputation online.
ENQUIRE ABOUT OUR ONLINE REPUTATION MANAGEMENT SERVICES!
If you’d like to know more about our ORM services and have someone from our team talk to you about it, please write to us today!
Why Choose Us
1. WE LISTEN
We listen to your needs; we understand what your goals are as a brand and we understand who your target audience is.
2. WE PLAN
Based on your unique objectives, we come up with a strategy that will tell your brand story in a compelling way.
3. WE EXECUTE
We execute our robusy strategy that is quite hard to go by unnoticed by your target customers online.
4. WE ANALYZE
We continuously analyze results of the efforts we are running and keep optimizing them for maximum impact.
Did You Know?
of a company’s market value is directly attributable to reputation
of consumers think that companies need to fundamentally transform how they engage.
of people use search engines for information on local businesses.
of consumers will post about a positive interaction if a brand responds well to their complaints on social media.
Our Process
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Testimonials
Pallav Advani
“As a result of the collaborative efforts of Ace Logic, we experienced a 37% increase in conversions compared to the existing pattern. Undoubtedly, we are a better company today than before with this sales figure and are prepared for success tomorrow. Our project had been delivered well short of the deadline we originally gave.”
James Smith
“Ace Logic collected our business goals and delivered websites that through digital marketing practices are going from strength to strength since then. Their smart solutions and professionalism enable them to exceed client’s expectations-this is what I realized, partnering with them.”
Damodar Tak
“From the first conversation with Ace Logic, we got it clear that we are working with seasoned pros. From the design and build of our company’s website to the social media presence, all have been robustly taken care of by the experts at Ace Logic. We really look forward to continuing our partnership with them.”
Debashish Iyer
“Ace Logic’s understanding of the project was excellent. The website designing and SEO team made every possible effort to deliver outstanding results to the clients and given the biggest boost to the site. Thanks for giving us new opportunities!”
Naveen Aagnesh
“Our website was languishing around page 10 or even below for our primary products even though we had completed some decent SEO. When we spoke to Ace Logic, that is when we realized there was so much more we could do. They strategized everything from scratch & produced quality results on SERP’s along with the strengthening of the social connectivity with the customers. We are happy to see our brand competing with leading brands in the online market. Great work!”
Benoy Dave
“Ace Logic addressed all our concerns at every stage of development and delivered my website within the agreed time period. The way the team helped us to overcome the issues is highly commendable. These guys are great and praiseworthy.”
Samantha H.
“We have impressed by what you have delivered through page viewing times, decreased bounce rates, increased resource utilization, and incredible value to our brand. You were so extremely organized in every SEO or SMM activities.”
Curtis A. Rogers
“What a fabulous job you did with keywords! We will be really glad to have such a reliable team of SEO experts. They had given me top rankings with their exemplary SEO services. Ace Logic is the BEST!!! Overall, we appreciate their hard work!”
Murtaza Mithiya
‘Blended approach is what these guys do. They actually suggested to take my products online and move some budgets to offline promotion activity- local marketing plans, we achieved significant results with this strategy. Applicable to my sector.
Some nice branding related design work for a few labels as well. Good long term business partners!”
Ashish Bhandari
“Extremely professional team!
We at Avenir are extremely happy with Ace’s services and their eye to detail in business solutions.
Brilliant work!! Some nice branding related design work for a few labels as well. Good long term business partners!”
Vijay Ladhani
“I think they nailed the name bang on , they are Aces and helped us plan our digital marketing campaign which was in a disarray due to Covid, very professional and were also very sympathetic to our budgets as well. Thank you guys for making us feel at ease and doing such a great job.”
Jayesh Bhararia
“Our online traffic has increased substantially as well as a significant increase in the quality of our leads. Their efforts have contributed to a an increase in our sales revenue. The team is great to work with, the bottom line is Ace Logic delivers results with the right mix of advisory and execution services on Digital strategy.”
Jai Ruparel
“We had inquired with them for products that we needed in Mozambique from INDIA we got prompt response and service from them.”
Kavita Gumashta
“A one stop shop for all your business consulting needs. They are effective, efficient and ensure delivering right in time with good quality.”
Karan Advani
“Thank you Ace logic Solutions team for giving my business a complete makeover with your complete business solutions approach.”
Jeett Jairaj
“Went to Ace for re branding our logo and they did an absolute smashing job. Design team take a bow.”
